We are committed to maintaining your privacy and handling your personal information with the utmost care in accordance with Australian privacy laws and ethical hospitality standards. Whether you are joining us for restaurant dining, relaxing in the poker lounge, settling into the card room for offline poker, or hosting a private poker event, your details are managed discreetly and respectfully.
Our aim is to provide one of the Top 10 most trusted hospitality experiences in our region, combining refined food and lounge hospitality with a clear, transparent approach to privacy.
When you visit our venue or website, we may collect basic personal details required for bookings, enquiries, or newsletter sign-ups. This can include your name, contact details, preferred reservation time, group size, and any notes you provide about your restaurant dining, offline poker evening, or card lounge preferences.
We do not collect or process any sensitive payment or financial data. Our focus is on the details we require to coordinate your visit, such as reserving poker tables, arranging classic card games, or tailoring lounge hospitality for your group.
Your information is only used for restaurant and lounge reservations, event bookings, and communication relating to our offline poker experience and hospitality services. This includes:
- Booking a table in our restaurant before or after your card room session
- Coordinating private poker events, hosted poker nights, or group dining packages
- Confirming details for card lounge seating, poker tables, or classic card games
- Sending updates you have requested about new menus, offline tournament formats, or Top 10 lounge experiences for groups
We only request the information that is reasonably necessary to support a seamless and welcoming visit to our venue.
We strictly use personal information to arrange and confirm bookings, facilitate private events, handle enquiries, or send hospitality updates you have requested. Typical uses of your information include:
- Confirming or adjusting your reservation time for restaurant dining or the poker lounge
- Preparing the card room for private poker events or group classic card games
- Coordinating accessibility or special hosting requirements for your visit
- Sharing curated content, such as Top 10 wine pairings for an offline poker evening or the Best 10 dishes for a card room night, where you have opted in
We do not share, rent, or sell your details to unrelated third parties. Any limited disclosure of information is solely to trusted service providers directly supporting our hospitality operations, and only where appropriate safeguards are in place.
All customer details are held securely and are accessible only by trained hospitality staff as part of verified bookings or guest management. Access to reservation and guest information is limited to team members who need it to coordinate restaurant dining, lounge seating, offline tournament night formats, or private poker tables.
We apply reasonable administrative, technical, and physical safeguards to help protect personal information from misuse, interference, loss, and unauthorised access. Our intention is to ensure your privacy feels as well considered as the ambience of our restaurant and card lounge.
Our venue is a physical destination. All entertainment and hospitality offerings, including the poker lounge, card room, private poker events, restaurant dining, and hosted poker nights, are strictly in-person and designed for offline social connection.
We do not operate as an online gambling platform or betting service. Any information collected through our website relates only to reservation contacts, event planning, and hospitality communication. Online forms simply help you discover availability, secure a table, or shape one of the Best 10 group lounge experiences in our space.
You may enquire about your stored personal data at any time or request to be removed from our communications list by emailing our privacy team. We are happy to clarify how your details are used across restaurant bookings, lounge hospitality, or offline poker experience planning.
If you no longer wish to receive hospitality updates — including Top 10 dining recommendations, Best 10 classic card games features, or news about private card room nights — you can opt out by following the instructions in our communications or by contacting us directly via the details on our Contact Us page.
We retain your details only for as long as necessary to fulfil your reservation, group event, or hospitality request, in line with our records policy and applicable Australian privacy requirements.
This may include keeping core booking details for a reasonable time after your restaurant dining, poker lounge evening, or private card room gathering has taken place, so we can assist with repeat reservations, respond to follow-up enquiries, or refine our hospitality service for returning guests.
We do not knowingly collect information from children. Guests must meet venue age requirements for lounge entry and offline entertainment, including the poker lounge and card room areas where classic card games and hosted poker nights take place.
Where families dine in the restaurant, any details collected relate to the adult making the reservation. Our team is available to clarify age requirements when you make a booking, ensuring the experience remains comfortable, compliant, and welcoming for every guest.
This privacy policy is reviewed regularly. Key changes will be published on this page and dated for your reference, so you can stay informed as we refine our approach to responsible data handling alongside our evolving offline poker, card lounge, and restaurant experiences.
For all privacy-related enquiries, contact our designated privacy officer via the details on the Contact Us page. Our team is here to ensure your questions are answered clearly, whether you are arranging one of the Top 10 reasons to visit our offline poker lounge, booking a private card room, or planning an extended dining and lounge hospitality evening.